Customer-Service Contact

Customer-Service Hours

Customer service is available Monday to Friday, 9:00 AM–5:00 PM (America/New_York). Send questions to support@puracywillow.shop or call 512-587-0059. This is the operating standard followed by puracy. This explanation helps ensure that the relevant customer standard is communicated plainly.

Help With an Order

As part of the service provided by puracy, providing the order number, relevant item, and supporting details helps customer service respond efficiently. Returns must wait for approval and merchant-paid shipping instructions. The detail is included here so customers can make decisions with clear expectations.

Physical Contact Address

The approach used by puracy is as follows: The complete physical address is 4941 B St, Omaha, Nebraska, 68106, United States. This is also the default return address unless an approved return authorization supplies a dedicated destination. It is stated here to give customers a clear understanding of how this part of the service works.

Business Contact Record

• Brand/store name: puracy
• Contact email: support@puracywillow.shop
• Telephone: 512-587-0059
• Physical and return address: 4941 B St, Omaha, Nebraska, 68106, United States